Our information line is open Monday to Friday 9.00 until 4.00 and is available to you on any of these numbers.
Cheshire East: 01260 697900
Cheshire West & Chester: 01244 907710
Halton: 01928 477980
Knowsley: 0151 218 7960
St. Helens: 01744 877987
Warrington: 01925 221546
Please leave a message should you need to contact us out of these hours and a member of our team will return your call as soon as possible.
We aim to offer a confidential service; however, if we are concerned about your welfare or the welfare of others, we may share this information with appropriate external agencies.
If you need to speak to someone for emotional support/advice out of these hours here are a number of options:
Rape Crisis England & Wales - Live Chat Helpline
The Rape Crisis England & Wales (RCEW) Live Chat Helpline offers a text-based service for women and girls who have experienced sexual violence.
The Live Chat Helpline operators are there are there to listen and offer you emotional support for up to 30 minutes. You can talk about what happened to you, how you feel, and any difficulties you are facing.
To access the service, or find out more information, including opening times, please visit the RCEW website
Use our Contact Form to send us an email.
Write to us at:
PO Box 35
“I feel the service provided could not be better or more friendly. I feel much better/confident in myself [after counselling]. I feel that these sessions helped me concentrate and move on in my studies, as I have had someone to vent to.
I feel that these sessions are the best thing to have happened to me, since I told my dad [about the abuse] in August 2011. They have improved my confidence, my trust in people and made me accept and move on from what has happened to me. I recommend these sessions to anyone who has been through similar circumstances. I will miss them but I am happy to move on!”
Survivor of childhood sexual abuse (by her grandfather), aged 18