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Information and support lines

CALL 0330 363 0063 for confidential support. Our information line is open Monday to Friday 9.00am until 4.00pm

You can also ring any of these numbers.

Cheshire East: 01260 697900

Cheshire West and Chester: 01244 907710

Halton: 01928 477980

Knowsley: 0151 218 7960

St. Helens: 01744 877987

Warrington: 01925 221546

You can ring any of these numbers to speak to a specialist worker who will give you some initial advice and information; can take a referral; or maybe sign post you to more appropriate services.


This line is available to survivors; family members or friends; and professionals from other agencies. For some initial advice and information you can also email us at


We run monthly survivor support groups across Cheshire and Merseyside, please ring or email for more details for your area.


Rape Crisis England & Wales (RCEW) Live Chat Helpline


Our 24/7 Rape & Sexual Abuse Support Line is open 24 hours a day, every day of the year:

📞 Call free on 0808 500 2222

💬 Visit the website to start a free online chat

The 24/7 Support Line is a free phone and online chat service for anyone aged 16+ in England and Wales who has been affected by any kind of sexual violence, abuse or harassment – no matter when or where it happened.

It’s also a service for anyone who’s not sure what happened or is feeling confused.

Run by the national charity Rape Crisis England & Wales, the Support Line is staffed around the clock by a trained team of specialists. They are there to listen, answer questions and offer emotional support in confidence. This means that we won’t tell anyone else what you say to us (except in rare cases).

We are open 24 hours a day, every day of the year.

⚠️ The Support Line is not an emergency service. If you are in immediate danger or need urgent medical help, please call 999.

Once you are connected to an operator, you will have:

You do not have to talk to us for this long though – you can end the call or chat at any time.

To access the service, or find out more information, including opening times, please visit the RCEW website