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Information line and support lines

Our information line is open Monday to Friday 9.00am until 4.30pm and is available to you on any of these numbers.


Cheshire East: 01260 697900

Cheshire West and Chester: 01244 907710

Halton: 01928 477980

Knowsley: 0151 218 7960

St. Helens: 01744 877987

Warrington: 01925 221546

You can ring any of these numbers to speak to a specialist worker who will give you some initial advice and information; can take a referral; or maybe sign post you to more appropriate services.


This line is available to survivors; family members or friends; and professionals from other agencies. For some initial advice and information you can also email us at


We run monthly survivor support groups across Cheshire and Merseyside, please ring or email for more details for your area.


Rape Crisis England & WalesLive Chat Helpline


The Rape Crisis England & Wales (RCEW) Live Chat Helpline offers a text-based service for women and girls who have experienced sexual violence.

The Live Chat Helpline operators are there are there to listen and offer you emotional support for up to 30 minutes. You can talk about what happened to you, how you feel, and any difficulties you are facing.

To access the service, or find out more information, including opening times, please visit the RCEW website